Chairman’s Vision: Transcending to the New Normal

As with many companies, ASSIA adjusts and progresses to the new normal that the global pandemic suddenly created earlier this year. ASSIA’s employees have transitioned to work-from-home, but ASSIA’s productivity has remained high; frankly, much higher than I expected. Many executives at other companies confirm this similar experience and surprise. When vaccines and/or cures are found, and it becomes feasible for all or any to return to the office, ASSIA and many other companies believe that employees will then still spend at least half their time working remotely. We transcend together to our collective new normal.

In this new normal, broadband connectivity becomes foundational to productivity. An enterprise’s survivability relies on uninterrupted interparty communication, wherever their locations. A poor connection is more than an annoyance. When multiplied across a teleconference, the productivity loss increases with the number of collaborating participants. When multiplied across a company, it is a significant loss of workhours. As such, it becomes crucial to ensure strong and stable connectivity to and from our workforce’s homes.

There is a relationship between connectivity and productivity that can be well learned with artificial intelligence. I call the learned productivity’s connectivity-related component “workput”; i.e., work throughput. By collecting Quality of Service and Quality of Experience data, ASSIA can learn and recognize a poor connection’s productivity-influencing indicators with workput. Predictions and consequent proactive adjustments and/or reactive interventions can then optimize an employee or their companies’ workput through correspondingly workput-optimized connectivity. In short, productivity consequently improves.

ASSIA’s new Equipe solution uses machine learning to measure workput and improve connectivity. Equipe software improves the work from home employee’s productivity and Equipe’s tool ecosystem helps IT administrators troubleshoot connections. Equipe also enables carriers to respond more rapidly and more effectively. As ASSIA Equipe servers learn a company’s workput-connectivity needs more accurately with time, Equipe continues to improve workput.

Work-from-home demonstrates to many globally the need for a reliable and fast internet connection. ASSIA’s Equipe will combine learned and updated knowledge to prioritize work-related flows and optimize effective and efficient fail-over to reduce current productivity loss. As such, Equipe will consequently enhance future reliable speeds for all home applications.

Today and tomorrow, ASSIA supports global partners who will help us all transcend our households to more business-enhancing network experiences. ASSIA’s solutions and expertise will continue to empower our partners and customers to the new broadband normal. All our work from home employees will then be able to improve their workput with ASSIA’s Equipe solution.

John Cioffi
Chairman & CEO, ASSIA, Inc.