Careers

Join the Industry Thought-Leaders in Applying AI to Optimize the Quality of Experience of Home Internet

ASSIA is not only a market leader in cloud solutions that optimize home wireless and broadband networks, we are also the thought leader. We’ve been applying AI to diagnose, troubleshoot, and optimize broadband lines to the home for over a decade. We’ve been an active contributor to the standards bodies that keep innovating with initiatives like Wi-Fi 6 and 5G.

Now we are applying our innovation, expertise, technology, and experience to home Wi-Fi so that service providers around the world can manage and optimize broadband to every device in the home. Come join us, and be at the forefront of applying AI, machine learning, and big data to better everyone’s Wi-Fi Quality of Experience.

We’re Global

Our headquarters is in Redwood City, California. We have an office in Madrid, Spain fully staffed with engineers and customer support. Our sales team is throughout the world.  

We are Seeking the Best and Brightest

We are looking for top talent to help us improve internet performance around the globe to support the IoT, mobile, streaming, gaming, digital assistant, and other devices in today’s home. Come join us and make a difference that matters!

Technical Project Engineer - Intern
Madrid, Spain
Intern
9/17/2019

Technical Project Engineer (Deployment Engineer)

ASSIA is an exciting and dynamic organization that is shaping the future of broadband and wireless network connectivity.

We are looking for a Technical Project Engineer to help us in deployment and maintenance of ASSIA's OSS products and service delivery for our current and future customers.

Reporting to Deployment Engineering Manager, this role provides technical expertise and support and is involved in all phases of a project: analysis of technical system requirements, planning, implementation, execution, etc, to ensure that project technical needs and customer requirements have been met.

Working closely with System Engineering, Development, and Sales Teams, this position works to ensure that ASSIA's solution is fully functioning according to specifications. The Technical Project Engineer may also provide follow-up support to company sales staff and customer teams by disseminating technical information on specific applications.

To succeed in this role at ASSIA, the candidate needs to be self-confident, hands-on and eager to learn, outgoing and customer service-oriented person.

10% international travel can be expected.

Main Responsibilities and Duties:

  • Participate in deployment projects with high quality standards and tight timelines
  • Gather requirements from customers and find technical solutions
  • Provide Technical Support to customers working closely with ASSIA's Technical Experts.
  • Support installation, configuration and testing of ASSIA's products and solutions
  • Prepare technical environments for ASSIA's product demonstrations and trials.
  • Communicate and follow up project status and deliverables by reporting regularly to external and internal stakeholders.

Education:

  • Bachelor in Computer Science, Telecommunications/Electrical Engineering or equivalent
  • Master in Computer Science or Telecommunications/Electrical Engineering is a plus.

Skills

Technical

  • Hands-on experience with Linux. Advanced experience would be a plus.
  • Programming in scripting languages like Python.
  • Experience with DevOps tools (eg. Ansible) would be desirable.
  • Knowledge of database models and their use through SQL. Experience with Oracle technologies would be a plus.
  • Familiarity with object-oriented software languages
  • Knowledge of network or telecom management systems and devices, specifically as they pertain to xDSL and optical fiber related systems would be positively valued.

Soft

  • Excels in providing technical support to internal and external customers
  • Strong organizational skills
  • Problem solving approach, Initiative and Continuous learning
  • Time management - Proven ability to estimate and prioritize tasks
  • Ability to multi-task in a multi-customer support environment
  • Excellent written and verbal communication skills
  • Commitment to customer service
  • Comfortable working with customers to gather requirements and report results
  • Able to interface with both technical customers and non-technical personnel

Languages:

  • Spanish
  • English

 

Senior Full Stack Developer
Madrid, Spain
Full-Time
9/17/2019

Senior Full Stack Developer
Description:

Do you want to be part of an amazing global company that significantly influence the Telecommunication Industry?

ASSIA is an exciting and dynamic organization that is shaping the future of broadband and wireless network connectivity.

ASSIA is hiring a senior software engineer in our Madrid office to play an influential role in building our home Wi-Fi management product. The right candidate will be an enthusiastic, hands-on developer, and will be participating in the entire software engineering life cycle from requirement analysis, architecture, design, development, code review, quality assurance to deployment.  The successful candidate must be able to work independently with minor supervision. Expert knowledge of Java is required.

Candidates must submit their CV in English to be considered

When applying please submit a portfolio of work done and/or link to github

Responsibilities:

  • Working on all aspects of the system as a full stack engineer, to develop software to address business requirements
  • Working with system experts and production management team for business requirements and solutions
  • Participating in analysis of operational feasibility on problem definition, requirements, solution development and proposed solutions
  • Documenting and demonstrating solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
  • Mentoring junior and mid-level engineers
  • Making informed decisions quickly and taking ownership of services and applications at scale
  • Staying on the leading edge of development practices

Skills and Qualifications:

  • Good written and verbal communication skills in English
  • Experience with commercial software development in following areas
    • server-side Java applications
    • network applications
    • high-availability web-based applications with databases (MongoDB preferred)
  • Strong experience in multi-threaded programming (multi-threaded core Java experience preferred)
  • Strong experience in using Spring framework
  • Experiences in working with a remote team
  • Experiences in full stack web development including RESTful API development as well as front-end technologies.
  • Must be willing to have a work time overlap for couple of hours with US team in Redwood city, California
  • Bachelor degree or Master degree in Computer Sciences or other related field
  • 4+ years of experience
  • Experience  in Linux, Maven, scripting a plus
  • Reference to an active GitHub project a plus
  • Strong knowledge of networking and network management systems a plus

 

QA Engineer
Madrid, Spain
Full-Time
9/16/2019

QA Engineer

ASSIA is an exciting and dynamic organization that is shaping the future of broadband and wireless network connectivity.

We are looking for a QA Engineer to help us in the validation of ASSIA's OSS Expresse products Suite for our current and future customers.

Reporting to QA Manager, this role provides technical expertise and support and will be responsible of the manual and automatic test case execution and its results analysis. This is a hands-on role where you will be responsible for Functional and Performance Testing of ASSIA’s products.

As a QA engineer, you will be executing System Test for release validation to ensure that project technical needs and customer requirements have been met.

Working closely with System Engineering, Development, and Deployment, this position works to ensure that ASSIA's solution is fully functioning according to specifications.

To succeed in this role at ASSIA, the candidate needs to be self-confident, hands-on and eager to learn, outgoing and customer service-oriented person.

Main Responsibilities and Duties:

• Participate in the validation of projects with high quality standards and tight timelines.
• Perform automatic and manual regression tests and evaluate their results.
• Analyze application logs to verify its behavior.
• Verify that the solution applied meets requirements.
• Installation, configuration and testing of ASSIA's products and solutions.
• Review product and customer documentation.

Education

  • Bachelor in Computer Science, Telecommunications/Electrical Engineering or equivalent.

Skills

Technical

• Hands-on experience with Linux. Advanced experience would be a plus.
• Knowledge of database models and their use through SQL, PL/SQL. Experience with Oracle technologies would be a plus.
Pluses
• Jenkins
• Maven
• Jmeter, Selenium, or other automation tools
• Knowledge of network or telecom management systems and devices, specifically as they pertain to xDSL and optical fiber related systems would be positively valued.
• Programming in scripting languages like Python.
• Experience with DevOps tools (eg. Ansible) would be desirable.
• Familiarity with object-oriented software languages

Soft

• High analytical skills.
• Able to think broadly beyond specific test cases or requirements.
• Proactive, able to escalate questions quickly when needed.
• Strong organizational skills
• Problem solving approach, Initiative and Continuous learning
• Time management - Proven ability to estimate and prioritize tasks
• Excellent written and verbal communication skills

Languages:

  • Spanish
  • English
Product Manager
Madrid, Spain
Full-Time
5/14/2019

 

Product Manager

 

Reporting: Chief Revenue Officer

 

The Product Manager is responsible for guiding the success of the CloudCheck and Expresse product and leading the cross-functional team that is responsible for improving them. It is an important organizational role that sets the strategy, roadmap, and feature definition for the product and its evolution.  The Product Manager is responsible for producing detailed documents which customers will use to understand what the product does, and Engineering will use to ensure it is developed and tested to meet these requirements.  The Product Manager will work with customers to identify their future needs; analyze market and competitors’ actions which can modify these needs; develop a pricing strategy which customers will accept and positions the product to be profitable and competitive; as well as working with Sales to help convince customer of the value the product provides.

 

ASSIA’s mission is to deliver excellent end user experience from efficient use of resources on premise and in the network.  This helps Service Providers grow revenue (maximizing take-up, reducing churn and upsell of key services) while reducing Operational Costs (proactively solving problems, enabling self-service and linking to automation) and maximizing return on investment (recommending where and what to deploy and what services to offer).   This has become especially important for Service Providers as end user services (entertainment, voice, messaging, transactions and environment) evolve to be dependent on broadband to the device delivered across a combination of fixed, mobile and Wi-Fi technologies.

 

Responsibilities:

  • Ownership, publication, update and gaining acceptance for the product roadmap through presentations, meetings, marketing and demonstrations
  • Detailed product feature definition in customer deliverable documents with detailed use case descriptions which Engineering can use for development and test
  • Preparation of the operating plan for the product: achievement of growth objectives including market share, revenue, profit and return on investment for all the channels/categories of business and /or key customers
  • Management and implementation of marketing activities though research, strategic planning and implementation
  • Analysis of the customer business cases and value to be obtained from using the product, then use of this information to build a compelling and profitable pricing strategy for the product
  • Training and support for ASSIA sales team to understand what the product does (and does not do); value to the customer and sales strategies for profitable and successful implementation
  • Prioritization of customer requests to maximize the use of ASSIA resources and return on investment as well as satisfying customers key needs for use of the product
  • Work with ASSIA Engineering, Deployment and Quality teams to make sure we deliver what we had promised, and it meets customer needs
  • Develop long-term strategic relationships with key accounts. Ensure and manage customer satisfaction – make sure we understand the value being provided by our solutions then communicate this to customer
  • Establishes productive, professional relationships with key personnel in partner accounts and make sure that the partnership relationship meets ASSIA business objectives to for profitable growth and end user product acceptance
  • Meets assigned targets for profitable sales volume and strategic objectives

Travel and Location:

  • Redwood City, CA

            (also consider Madrid or remote – must be ready to spend significant amount of time in office in Redwood City)

  • Travel as required – up to 40% of time

Accountability and Performance Measures:

  • Meets assigned expectations for profitability
  • Solutions delivered to customers meet their expectations for impact on their business resulting on ongoing payments and orders
  • Identifies new opportunities to help ASSIA grow it business

Requirements:

  • 10 + years business development experience.
  • BA/BS degree required.
  • Strong track record of successful product definition and business success
  • Excellent organization skills; superior attention to detail.
  • Works well independently, high energy, and strives to succeed.
  • Moderate travel required.
  • Ability to prioritize and handle multiple tasks.
  • Excellent presentation skills.
  • Strong communication skills, including the ability to exercise assertiveness to influence others so as to create desired sales results.
Sr Deployment Engineer
Denver, CO, United States
Full-Time
6/26/2019

Senior Deployment Engineer

ASSIA is an exciting and dynamic organization that is shaping the future of broadband and wireless network connectivity. We are seeking a Senior Deployment Engineer to join us and support product deployment and service releases for our clients in the US and Canadian markets.

Our ideal candidate will possess strong technical expertise and a good mix of business acumen along with customer interfacing/project management experience, who is also an enthusiastic professional with solid experience delivering high standard technical solutions in the Telecom industry.

To succeed in this role at ASSIA, the candidate needs to be self-confident, a hands-on and eager to learn type, outgoing and customer service-oriented, and is comfortable working closely with Sales, Product Management and R&D teams.

This person will be part of an amazing global team that works in a very fast-paced and innovative environment. The work location will be in Redwood City, CA (San Francisco Bay Area) or Denver, CO (preferred). Readiness to travel.

Responsibilities and Duties:

  • Install and configure ASSIA products and solutions
  • Manage complex deployment projects with high quality standards and tight timelines
  • Gather requirements from customers and find technical solutions to customize product that fit customer needs
  • Provide technical support to customers while working closely with ASSIA technical experts
  • Communicate and follow up project status and deliverables by reporting regularly to external and internal stakeholders
  • Key point of contact for sales people to support customer request for information and tendering offers

Qualifications / Experience:

  • Bachelor’s in computer science or Electrical Engineering or equivalent
  • Minimum of 7-year experience in similar roles in Telecom/tech companies and/or service providers.
  • Good knowledge of consumer technologies and trends related to WiFi products and 802.11 technology an in-home management
  • Excellent command English speaking and valuable Spanish and French
  • Master’s in computer science or Electrical Engineering will be a plus

Skills:

Technical

  • Knowledge and understanding of Linux environments.
  • Knowledge and understanding of cloud services and monitoring tools
  • Knowledge and understanding of wireless and wired network communication protocols
  • Knowledge and understanding of SQL and non-SQL databases
  • Knowledge and understanding of scripting languages desired
  • Knowledge and understanding of BI/Analytics solutions desired

Soft

  • Able to work in a multi-cultural environment with remote direct reporting
  • Proven ability to estimate and prioritize tasks
  • Excellent customer facing approach
  • Ability to manage changing priorities and deadlines
  • Excellent verbal and written communication skills
  • Strong organizational skills
Sr Deployment Engineer
Redwood City, CA, United States
Full-Time
6/26/2019

Senior Deployment Engineer

ASSIA is an exciting and dynamic organization that is shaping the future of broadband and wireless network connectivity. We are seeking a Senior Deployment Engineer to join us and support product deployment and service releases for our clients in the US and Canadian markets.

Our ideal candidate will possess strong technical expertise and a good mix of business acumen along with customer interfacing/project management experience, who is also an enthusiastic professional with solid experience delivering high standard technical solutions in the Telecom industry.

To succeed in this role at ASSIA, the candidate needs to be self-confident, a hands-on and eager to learn type, outgoing and customer service-oriented, and is comfortable working closely with Sales, Product Management and R&D teams.

This person will be part of an amazing global team that works in a very fast-paced and innovative environment. The work location will be in Redwood City, CA (San Francisco Bay Area) or Denver, CO (preferred). Readiness to travel.

Responsibilities and Duties:

  • Install and configure ASSIA products and solutions
  • Manage complex deployment projects with high quality standards and tight timelines
  • Gather requirements from customers and find technical solutions to customize product that fit customer needs
  • Provide technical support to customers while working closely with ASSIA technical experts
  • Communicate and follow up project status and deliverables by reporting regularly to external and internal stakeholders
  • Key point of contact for sales people to support customer request for information and tendering offers

Qualifications / Experience:

  • Bachelor’s in computer science or Electrical Engineering or equivalent
  • Minimum of 7-year experience in similar roles in Telecom/tech companies and/or service providers.
  • Good knowledge of consumer technologies and trends related to WiFi products and 802.11 technology an in-home management
  • Excellent command English speaking and valuable Spanish and French
  • Master’s in computer science or Electrical Engineering will be a plus

Skills:

Technical

  • Knowledge and understanding of Linux environments.
  • Knowledge and understanding of cloud services and monitoring tools
  • Knowledge and understanding of wireless and wired network communication protocols
  • Knowledge and understanding of SQL and non-SQL databases
  • Knowledge and understanding of scripting languages desired
  • Knowledge and understanding of BI/Analytics solutions desired

Soft

  • Able to work in a multi-cultural environment with remote direct reporting
  • Proven ability to estimate and prioritize tasks
  • Excellent customer facing approach
  • Ability to manage changing priorities and deadlines
  • Excellent verbal and written communication skills
  • Strong organizational skills
Product Manager
Redwood City, CA, United States
Full-Time
6/17/2019

 

Product Manager

 

Reporting: Chief Revenue Officer

 

The Product Manager is responsible for guiding the success of the CloudCheck and Expresse product and leading the cross-functional team that is responsible for improving them. It is an important organizational role that sets the strategy, roadmap, and feature definition for the product and its evolution.  The Product Manager is responsible for producing detailed documents which customers will use to understand what the product does, and Engineering will use to ensure it is developed and tested to meet these requirements.  The Product Manager will work with customers to identify their future needs; analyze market and competitors’ actions which can modify these needs; develop a pricing strategy which customers will accept and positions the product to be profitable and competitive; as well as working with Sales to help convince customer of the value the product provides.

 

ASSIA’s mission is to deliver excellent end user experience from efficient use of resources on premise and in the network.  This helps Service Providers grow revenue (maximizing take-up, reducing churn and upsell of key services) while reducing Operational Costs (proactively solving problems, enabling self-service and linking to automation) and maximizing return on investment (recommending where and what to deploy and what services to offer).   This has become especially important for Service Providers as end user services (entertainment, voice, messaging, transactions and environment) evolve to be dependent on broadband to the device delivered across a combination of fixed, mobile and Wi-Fi technologies.

 

Responsibilities:

  • Ownership, publication, update and gaining acceptance for the product roadmap through presentations, meetings, marketing and demonstrations
  • Detailed product feature definition in customer deliverable documents with detailed use case descriptions which Engineering can use for development and test
  • Preparation of the operating plan for the product: achievement of growth objectives including market share, revenue, profit and return on investment for all the channels/categories of business and /or key customers
  • Management and implementation of marketing activities though research, strategic planning and implementation
  • Analysis of the customer business cases and value to be obtained from using the product, then use of this information to build a compelling and profitable pricing strategy for the product
  • Training and support for ASSIA sales team to understand what the product does (and does not do); value to the customer and sales strategies for profitable and successful implementation
  • Prioritization of customer requests to maximize the use of ASSIA resources and return on investment as well as satisfying customers key needs for use of the product
  • Work with ASSIA Engineering, Deployment and Quality teams to make sure we deliver what we had promised, and it meets customer needs
  • Develop long-term strategic relationships with key accounts. Ensure and manage customer satisfaction – make sure we understand the value being provided by our solutions then communicate this to customer
  • Establishes productive, professional relationships with key personnel in partner accounts and make sure that the partnership relationship meets ASSIA business objectives to for profitable growth and end user product acceptance
  • Meets assigned targets for profitable sales volume and strategic objectives

Travel and Location:

  • Redwood City, CA

            (also consider Madrid or remote – must be ready to spend significant amount of time in office in Redwood City)

  • Travel as required – up to 40% of time

Accountability and Performance Measures:

  • Meets assigned expectations for profitability
  • Solutions delivered to customers meet their expectations for impact on their business resulting on ongoing payments and orders
  • Identifies new opportunities to help ASSIA grow it business

Requirements:

  • 10 + years business development experience.
  • BA/BS degree required.
  • Strong track record of successful product definition and business success
  • Excellent organization skills; superior attention to detail.
  • Works well independently, high energy, and strives to succeed.
  • Moderate travel required.
  • Ability to prioritize and handle multiple tasks.
  • Excellent presentation skills.
  • Strong communication skills, including the ability to exercise assertiveness to influence others so as to create desired sales results.

Agency Notice: All unsolicited resumes/CV's submitted through our Web site or to personal e-mail accounts of employees of ASSIA. will be considered property of ASSIA and are not subject to payment of referral fees. In order to be an authorized Recruitment Agency/Search Firm for ASSIA, any such agency or firm must have a formal written agreement and active working relationships with ASSIA Talent Acquisition Department and submit resumes via the agency submittal instructions. Even with respect to authorized Recruitment Agencies/Search Firms, if the agency submittal instructions are not followed, no referral fees will be paid by ASSIA.