Careers

Join the Industry Thought-Leaders in Applying AI to Optimize the Quality of Experience of Home Internet

ASSIA is not only a market leader in cloud solutions that optimize home wireless and broadband networks, we are also the thought leader. We’ve been applying AI to diagnose, troubleshoot, and optimize broadband lines to the home for over a decade. We’ve been an active contributor to the standards bodies that keep innovating with initiatives like Wi-Fi 6 and 5G.

Now we are applying our innovation, expertise, technology, and experience to home Wi-Fi so that service providers around the world can manage and optimize broadband to every device in the home. Come join us, and be at the forefront of applying AI, machine learning, and big data to better everyone’s Wi-Fi Quality of Experience.

We’re Global

Our headquarters is in Redwood City, California. We have an office in Madrid, Spain fully staffed with engineers and customer support. Our sales team is throughout the world.  

We are Seeking the Best and Brightest

We are looking for top talent to help us improve internet performance around the globe to support the IoT, mobile, streaming, gaming, digital assistant, and other devices in today’s home. Come join us and make a difference that matters!

Deployment Engineering Internship - Telecom
Madrid, Spain
Intern
2/5/2020

Technical Project Engineer (Deployment Engineer)

ASSIA is an exciting and dynamic organization that is shaping the future of broadband and wireless network connectivity.

We are looking for a Technical Project Engineer to help us in deployment and maintenance of ASSIA's OSS products and service delivery for our current and future customers.

Reporting to Deployment Engineering Manager, this role provides technical expertise and support and is involved in all phases of a project: analysis of technical system requirements, planning, implementation, execution, etc, to ensure that project technical needs and customer requirements have been met.

Working closely with System Engineering, Development, and Sales Teams, this position works to ensure that ASSIA's solution is fully functioning according to specifications. The Technical Project Engineer may also provide follow-up support to company sales staff and customer teams by disseminating technical information on specific applications.

To succeed in this role at ASSIA, the candidate needs to be self-confident, hands-on and eager to learn, outgoing and customer service-oriented person.

10% international travel can be expected.

Main Responsibilities and Duties:

  • Participate in deployment projects with high quality standards and tight timelines
  • Gather requirements from customers and find technical solutions
  • Provide Technical Support to customers working closely with ASSIA's Technical Experts.
  • Support installation, configuration and testing of ASSIA's products and solutions
  • Prepare technical environments for ASSIA's product demonstrations and trials.
  • Communicate and follow up project status and deliverables by reporting regularly to external and internal stakeholders.

Education:

  • Bachelor in Computer Science, Telecommunications/Electrical Engineering or equivalent
  • Master in Computer Science or Telecommunications/Electrical Engineering is a plus.

Skills

Technical

  • Hands-on experience with Linux. Advanced experience would be a plus.
  • Programming in scripting languages like Python.
  • Experience with DevOps tools (eg. Ansible) would be desirable.
  • Knowledge of database models and their use through SQL. Experience with Oracle technologies would be a plus.
  • Familiarity with object-oriented software languages
  • Knowledge of network or telecom management systems and devices, specifically as they pertain to xDSL and optical fiber related systems would be positively valued.

Soft

  • Excels in providing technical support to internal and external customers
  • Strong organizational skills
  • Problem solving approach, Initiative and Continuous learning
  • Time management - Proven ability to estimate and prioritize tasks
  • Ability to multi-task in a multi-customer support environment
  • Excellent written and verbal communication skills
  • Commitment to customer service
  • Comfortable working with customers to gather requirements and report results
  • Able to interface with both technical customers and non-technical personnel

Languages:

  • Spanish
  • English

 

Financial Analyst
Redwood City, CA, United States
Full-Time
1/12/2021

We are seeking a Financial Analyst to join our Finance team in our corporate headquarters located in Redwood City, CA. The Financial Analyst will report directly to our Corporate Controller and will analyze financial status by collecting, monitoring, and studying data; providing analyses to support the company's accounting and operations. 

 Job Duties:

  • Prepares company's annual operation plan (AOP)
  • Creates financial forecasts, reports, and operational tracking metrics
  • Supports accounting by providing analyses and participating in the monthly close process
  • Supports management decision making by analyzing and interpreting data and making comparative analyses
  • Determines cost of operations by collecting operational data and establishing expected costs
  • Reconciles transactions by comparing and correcting data
  • Maintains databases by entering, verifying, and backing up data
  • Increases productivity by developing automated accounting applications; coordinating information requirements
  • Performs duties with appropriate confidentiality
  • Contributes to team efforts by accomplishing related work as needed; works closely with the accounting team to ensure accurate financial reporting

Qualifications and Experience:

  • 5+ years of business finance or other relevant experience
  • Bachelor’s Degree in Finance/Accounting/Economics and equivalent work experience
  • Strong quantitative and analytical competency
  • Strong fluency in Excel including advanced formulas and functions
  • Strong financial modeling experience
  • Excellent communications skills-experience working with, and presenting to, senior executives
  • Self-starter with excellent interpersonal communication and problem-solving skills
Deployment Engineer (Contract)
Redwood City, CA, United States
Contractor
11/19/2020

Our ideal candidate will possess strong technical expertise and a good mix of business acumen along with customer interfacing/project management experience, who is also an enthusiastic professional with solid experience delivering high standard technical solutions in the Telecom industry.

The Deployment Engineer reports to the Director of Deployment Engineering and will be primarily involved in the analysis and implementation of technical system requirements and ensures that project technical needs have been met. This position will work closely with Systems Engineering Development teams as well as the Technical Sales team to ensure that ASSIA’s solutions are fully functioning according to specifications within our client’s environment. This position may also provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.

To succeed in this role at ASSIA, the candidate needs to be self-confident, hands-on, eager to learn type, outgoing and customer service-oriented, and is comfortable working closely with Sales, Product Management and R&D teams.

This person will be part of an amazing global team that works in a very fast-paced and innovative environment. The work location will be remote and based in the US. Readiness to travel internationally.

Responsibilities and Duties:

  • Prepare technical environments for ASSIA’s product demonstrations and trials
  • Install and configure ASSIA products and solutions
  • Manage complex deployment projects with high quality standards and tight timelines
  • Gather requirements from customers and find technical solutions to customize product that fit customer needs
  • Provide technical support to customers while working closely with ASSIA’s technical experts
  • Communicate and follow up project status and deliverables by reporting regularly to external and internal stakeholders
  • Key point of contact for salespeople to support customer request for information and tendering offers

Qualifications / Experience:

  • Bachelor’s in Computer Science, Telecommunications/Electrical Engineering or equivalent
  • Master’s in Computer Science or Telecommunications/Electrical Engineering is a plus
  • Minimum of 7-year experience in similar roles in Telecom/tech companies and/or service providers.

Skills:

Technical

  • Experience with Linux environments as well as programming in scripting languages like Python is desirable
  • Knowledge of network or telecom management systems and devices, specifically as they pertain to xDSL and optical fiber related systems
  • Knowledge and understanding of wireless and wired network communication protocols
  • Knowledge and understanding of SQL and non-SQL databases
  • Knowledge and understanding of BI/Analytics solutions desired
  • Knowledge and understanding of cloud services and monitoring tools desired
  • Experience with DevOps tools desired (e.g. Ansible)

Soft

  • Able to work in a multi-cultural environment with remote direct reporting
  • Excels in providing technical support to internal and external customers
  • Problem solving approach
  • Proven ability to estimate and prioritize tasks in a multi-customer support environment
  • Excellent customer facing approach and commitment to customer service
  • Ability to manage changing priorities and deadlines
  • Excellent verbal and written communication skills
  • Able to interface with both technical customers and non-technical personnel
  • Strong organizational skills

Languages:

  • English
  • Spanish desired

Agency Notice: All unsolicited resumes/CV's submitted through our Web site or to personal e-mail accounts of employees of ASSIA. will be considered property of ASSIA and are not subject to payment of referral fees. In order to be an authorized Recruitment Agency/Search Firm for ASSIA, any such agency or firm must have a formal written agreement and active working relationships with ASSIA Talent Acquisition Department and submit resumes via the agency submittal instructions. Even with respect to authorized Recruitment Agencies/Search Firms, if the agency submittal instructions are not followed, no referral fees will be paid by ASSIA.