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Market-Leading Quality of Experience Results

ISPs using ASSIA generate more revenue, reduce OpEx, and use CapEx more efficiently

15-20%

Customer Retention

44%

Dispatches

30-50%

Customer Service Calls

40%

APs with Most Interference

15-20%

New Installation Costs

75%

Poor Quality IPTV

25-35%

Network Quality of Experience

12X

Home Speeds

Proven Products that Improve QoE while Reducing Costs

Diagnose & Optimize DSL and GPON

AI-driven diagnostic and optimization that improve reliability and performance of DSL and GPON networks

DSL Expresse

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GPON Expresse

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Diagnose and Optimize In-Home Wi-Fi

Cloud-based, AI-driven diagnostics and optimization that improve in-home Wi-Fi network, 5G, and IoT device QoE

CloudCheck

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Measure Broadband and Wi-Fi Speeds

Non-invasive, cloud-based machine learning that monitors and measures broadband and Wi-Fi speeds with 99% accuracy
 

TruSpeed

 
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Recommend Solutions to Support

Cloud-based AI machine learning that recommends customer service solutions to call center agents and field technicians
 

ClearView

 
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Leading Technology

  • AI & Machine Learning
  • Software Only
  • Hardware Agnostic
  • Standards Based
  • Proactive Corrections
  • 12 Years of QoE Data
  • 500+ Patents
  • Mobile Apps and API

News

From the Blog

ASSIA Speaking Engagements

Fixed Wireless Access:
Network Developments and Customer Service Panel

Dr. John Cioffi, CEO and Chairman
October 16, 2019
Amsterdam

Wi-Fi Now

Liberating Wi-Fi QoE from Vendor Lock-in

Tuncay Cil, Chief Strategy Officer
October 1, 2019
Franfurt, Germany

Meet ASSIA at These Events

Booth #D55
Oct. 15 – 17, 2019
Amsterdam, Netherlands

Wi-Fi Now

November 12 – 14, 2019
London, UK

"ASSIA CloudCheck gives TalkTalk the additional data and visibility we need to understand the various patterns that can affect in-home Wi-Fi performance—and the management and optimization tools to deliver the best experience for our customers.”
Phil HaslamChief Network Officer, TalkTalk Plc
"Thanks to [ASSIA], our customers experience a significantly improved quality, increased speeds, and line stability. With ASSIA’s software, instabilities within the network are analyzed and the software is optimized almost in real time."
Tim HöttgesCEO, Deutsche Telekom AG
"ASSIA’s CloudCheck software enables TELUS’ network operations and customer care teams to gain the visibility they need to diagnose and proactively resolve subscriber Wi-Fi issues. The CloudCheck solution allows TELUS to confidently deliver the high-performance, reliable Internet and Wi-Fi services our subscribers expect.”
Tabraiz GhaniDirector of Internet Product and Business Enablement, TELUS
"Telefonica selected ASSIA’s CloudCheck product for Wi-Fi monitoring and optimization. The maturity of the solution, the unique approach of assessing subscriber Quality-of- Experience (QoE), the extensive expertise of ASSIA in analytics, diagnostics and optimization with products already deployed on the Telefonica network, were all key factors in this decision."
Eduardo de SantosCustomer Service Delivery Director, Global Network & Systems, Telefonica SA
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